A cheap quality screen protector can become a strong insulator for touch detection, and your iPhone's screen may fail to recognize when or on which area it was touched. Now, when iPhone 11/11 Pro (Max) is not responding to touch, it is primarily due to the digitizer (touch screen) that processes the touch isn't working properly or … It is not an uncommon occurrence that iPhone or iPad screen not responding to touch, especially after updating one of your apps or the new operating system (iOS 12/11/10). Fix: iPhone/iPad Screen Not Responding to Touch – Reset All Settings. iPhone 6 GPS not working? In some cases, a touch screen will stop responding properly due to built up dirt and grime or problems with the case or screen protector. Step 1. If part of your screen doesn't respond, responds intermittently or responds even when it's not touched, contact Apple Support for your iPhone or iPad. Browser compatibility : IE/Firefox/Chrome/Opera/Safari/Maxthon/Netscape | Copyright © 2020 iSkysoft. If your phone's screen has become unresponsive, responds late, or responds only when touched in certain areas, removing the screen guard may fix the problem. It is quite easy to get an iTunes error 23 when restoring or updating your iPhone or iPad. As we said, an interaction may be interrupted following an app or iOS update. Use clean water to wash off any saltwater, food or filth in your device > Wipe out the phone gently. DFU Mode is almost similar to the Recovery Mode with the only difference where the latter shows the iTunes logo with a cable on your iDevice's screen. If your iPhone is entirely non-responsive to touch, you can use a different iDevice to remove the one with the touchscreen problems. Here’re some of the probable causes when you find your iPhone screen not responding to touch: 1.Too many programs running at the same time causing memory issues; 2. Note: If the Apple logo appears on the screen at any point during this process, this means your iPhone could NOT enter the DFU Mode, and you need to retry. Put iPhone 7 Plus or iPhone 7 In DFU Mode. An iPhone touch screen that is not responding can be a challenging problem. Clean the touch screen and screen protector. All the cords that are spread across the device meet at a ‘rendezvous' to form a joint and this joint are further connected to the logic board of your iPhone. Restore your iPhone data back once the process is done. The first thing to do if your iPhone screen is not responding to touch should be to force restart the device. Connect your iPhone to a computer, launch. Here are few simple steps you can try when your iPhone/iPad/iPod Touch screen becoming unresponsive. You have to free up space if it has 0 bytes to fix the iPhone touch screen not working issue. If your iPhone has zero storage available, you may encounter the touch screen unresponsive issue. People Also Ask. Do a Hard Reset Faulty primary or secondary touch screen control IC; 6. If you want to get the fastest way and do not want to check the solution one by one. That said, adjusting the 3D Touch Sensitivity manually is yet another way you can make your phone's screen respond to your touches normally. You can also experience issues with unresponsive screen when you use a device in wet conditions or the phone gets wet. Go to your iPhone home screen > Find the app > Tap and hold the app icon until it starts vibrating. Depending on the model the process may vary. Your iPhone 6 touch screen may stop working due to many reasons. If your iPhone screen is dirty or is covered with dust particles, either or both of the two may block the direct contact of your finger's touch with it. Silent software and iOS updates often cause your device to become unresponsive, which you first notice by not being able to use touch commands. Hold the Side button and wait for the Apple logo to appear. and then removing them from your phone to free up some space. Don’t worry as like other smart-phone problems, this issue also can be solved. Hold down the Sleep/Wake button, then swipe the slider when you see it on the screen. This issue is one of the commons ones. Hold both buttons for five seconds. You can remove the screen guard to see if the iPhone screen not responding to touch issue can be resolved. This guide will share you 7 useful tips to fix the iPhone/iPad screen not responding problem without effort, no matter what device you are keeping, iPhone X/8/7/6/5 or the latest iPhone XS (Max)/XR. Place your iPhone's upper-right corner between your thumb and finger in a way that your finger is at the phone's back while your thumb is on the screen. Follow the on-screen instructions from there to restore your iPhone back to a former iOS version. Tap Settings from Home. Although highly unlikely, sometime, a faulty SIM card or conflict-prone peripherals may make your iPhone's touch screen non-responsive. Plugging your phone to a power outlet and leaving it alone for 20 to 30 minutes could charge it enough to fix the problem. IIf your iPhone 6 touch screen not working, one of the solutions above should help you fix it. If you notice that it only stops working when you’re using certain apps, then the apps may be the problem. It's in perfect condition and I think I got a bargain. This issue is one of the commons ones. Step 1. It is the right moment to adjust the responsiveness of your iOS screen. The MacGyver Solution has helped many users resolve the non-responsive screen issue on their iPhone, and you can give it a try as well. Restarting an iDevice has a proven record of rectifying most of the issues. The device is quite costly, so any issue that requires repair is automatically frustrating. Having only a screen to interact with your iPhone, it could be quite frustrating if the iPhone touch screen not working or not responding. Seen only in iPhone 6 Plus models, the term ‘Touch Disease' refers to the issue where the phones stopped responding to the touches after they fell on the floor for a couple of times, and the cables connecting to the logic board got to lose. It has an issue though, which was why it was sold as not working: the touchscreen randomly becomes unresponsive and the phone needs a reset to make it start working again. The first solution Tenorshare ReiBoot is the best choice for you. All Rights Reserved. If the problem is still there, you can try turning off the. Underneath the screen of your iPhone, there is a mesh of cables that are connected to a circuit plate, a.k.a. Your screen is unresponsive will also unresponsive at low temperatures. These two methods solved the problem for quite a few iPhone users. If your iPhone screen not working or not responding to touch and you find yourself stuck up, the solutions given in this article would help you resolve the issue and make your phone behave normally. Note: If the Apple logo appears on the screen at any point during this process, this means your iPhone did NOT enter in DFU Mode, and you need to start all over again. In order to resolve the problem, you can try removing both of them, first, one at a time, and then both of them together if the issue is not fixed. This is due to a failure in the logic board connection. Your iPad is stuck on Apple logo? Tap on the “X” sign in the app window > Tap on “Delete” in the pop-up message > Return to the App Store and re-download that app. Notice that the screen remains black and nothing appears on it but iTunes still detects your phone. If you find this guide useful, share it to help more users who are bothered by the problem. When the screen turns black, press and hold the volume down button while continuing to hold the side button. Remember, using a wet iPhone or iPad can result in severe damages to your device and its hardware components. For software problems on your device, we have given the best methods … Delete the potential problem apps and see if your touch screen can work fine. logic board or sometimes also referred to as motherboard. Remove any cases or screen protectors. If that’s what happening with you, try restarting your phone. It can be either a software problem or a hardware issue. Q1. You can see your iPhone screen not responding also if the display is dirty or when you use it in a wet environment. Why Is My iPhone Touch Screen Not Responding? Your iPhone 6 is experiencing a software problem. Step 2. Touch Screen Not Working After iOS Update. Restore your iPhone in recovery mode or DFU mode may resolve iPhone touch screen problems. The only solution in this situation would be to take your phone to an authorized Apple store and let the professionals do their job. Next, gently wipe the moisture off the surface with the dry part of the cloth. In this case, take off your gloves to check if the iPhone screen is responding after cleaning. Remove any cases or screen protectors. Step 2. To adjust 3D Touch Sensitivity in your iPhone, you can: Over-populated device memory could be another major factor your iPhone may respond late to touches. If this is the case, there is little you can do as it becomes a hardware challenge and not something that can be addressed by simple tricks and how-tos. On the next window, review the information all the boxes are populated with. Part One: Why Is My iPhone Touch Screen Not Working? If your iPhone fails to detect your touches, putting it in DFU Mode and then restoring its iOS may rectify the problem. If the iPhone X or iPhone 8 touch screen not working in iOS 11 is caused by incorrect settings when iOS update, you can try to fix this issue by resetting … Follow the on-screen instructions from there to restore your iPhone to an earlier iOS. Fix the iPhone Black Screen successfully while keeping your data on iPhone safe. Member of iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android related issues. iPhone/iPad Screen Not Responding to Touch. Step 2: Take out of the cleaning cloth and wipe the screen. We got many questions from the iPhone owners, such as how to fix iPhone 6 Plus screen not responding or how to fix the iPhone screen that won’t work. It is a good idea to back up all your data and settings before you try to reset settings or before you delete an app. As soon as the screen goes black, press and hold down the. In the following guide, we will share with you 7 simple yet efficient solutions to fix the iPhone Xs (Max)/XR/X/8/7/6 screen not responding problem, also apply to resolve iPad screen not responding to touch issue. If your screen is cracked or shattered If the screen is cracked or shattered on your iPhone. Go to Apple’s App Store > Tap on the update tab and select the app you want to update > Tap on Update. Step 2. Note: If iTunes launched automatically, and an information box came up telling that you're in Recovery Mode after you put your phone in DFU Mode, you can safely ignore the message and click OK on the box. Note: During this process, if the Apple logo appears on the screen at any point, this means your iPhone could NOT enter the DFU Mode, and you need to start all over again. However, because the process erases all your data from the phone and puts it to factory default, any information or files stored on your iDevice will be gone forever. Enter and re-enter a strong password in the box that pops up. Hence, if your iPhone 6 plus screen unresponsive due to Touch ID disease, then it is recommended to … Step 1. These two methods solved the problem for quite a few iPhone users. Connect your iPhone to a Windows or Mac computer. Go to Settings and select General > Tap on Accessibility and select 3D Touch. Power the phone back on and see if the issue is resolved. You should also set your iPhone to turn off the display when you are not using the device – it will save both energy and will prolong the screen’s life. The next thing you should do is to clean the iPhone screen and your fingers. If by any means your iPhone can detect your touches but responds late, you are still in luck, and the first thing you must try to fix the problem is to restart your phone. Hi, bought an iPhone 6 Plus on eBay. Here are ways in which you can solve the iTunes error 23 problem. Hard-press the image on the same window to check the sensitivity. Two Apple experts explain what to do when your iPhone touch screen is not working!First, hard reset your iPhone. Do not expose it to extreme conditions such as direct sunlight and extreme temperatures. Therefore, it is recommended to verify and ensure that your iPhone has sufficient memory space by following the below steps. Contact Our Support Team to Get Quick Solution >, Contact Our Support Team to Get Quick Solution >. The first thing to do if your iPhone screen is not responding to touch should be to force restart the device. iPhone or iPad screen not responding to touch? However, since your iPhone fails to detect your touch at all, and a normal restart requires you to slide the slide to power off on the screen, the only option you're left with is force restart. Your iPhone display may become unresponsive due to dozens of reasons. Press and hold down the Sleep/Wake button, and slide the slide to power off the bar when it appears on the screen. The touch screens work on detection and respond according to the interference in the flow of current that occurs when you touch a certain area. Steps to Fix If Your iPhone 6s Touch Screen Is Not Responding Properly: When you have tried all steps mentioned above, however, your touchscreen is still not working. Use a microfiber cloth or a lint-free cloth. Release the volume down button when … If you use a cleaner, spray it on the cloth and wipe the screen gently. As you use your iPhone every day, oil, dust, moisture, residue or liquid can get stuck on the screen. After five seconds, release the side button, but continue to hold the volume down button. The screen not unlocking is an issue that is sometimes related to the touchscreen not working in a more general sense. Now you have three methods to solve this problem. Put iPhone 6S Plus or Earlier In DFU Mode. Always use quality screen protectors as low quality ones prevent the screen from detecting the touch of your fingers. Hard-press the upper-right corner of your device's screen for a couple of seconds. Since this is pretty easy to either deal with or rule out, it’s a good idea to give your device a thorough cleaning if a reboot didn’t do the trick. All users of iPhone 6s and late can change the settings of the 3D Touch functionality that is managing the screen responsiveness. If your screen works after removing an accessory, try using a different socket, cable or charger. Disconnect any Lightning or USB-C accessories. Restore your iPhone in recovery mode or DFU mode may resolve iPhone touch screen problems. iPad restarting over and over? Fix iPhone 6 Touch Screen Not Working due to Software Issues. This might interfere when you are tapping or sliding your fingers on it. Device Firmware Update or DFU is a state when your iDevice is active but is no longer able to accept inputs from you, and neither does it show anything on the screen, not even the Apple logo. This article teaches you ways to solve GPS not working on iPhone 6 and other iPhones. Force Restart iPhone X, iPhone 8 and iPhone 8 Plus: Press shortly the Volume Up button. It is a working solution when your iPhone or iPad screen is not responding and you are not sure what the cause for this is. If you have downloaded and installed an app recently and noticed that your iPhone started acting up after that, it's probably the program that is the main culprit and must be removed at the earliest. If part of your screen doesn't respond, responds intermittently, or responds even when it's not touched, contact Apple Support for your iPhone or iPad. 1. Your iPhone is encountering the Red Screen of Death issue? Before moving to the advanced troubleshooting methods explained in the next part, you must try these: This is a basic solution. Usually, the problem is caused when the physical part of your iPhone’s display that processes touch (called the digitizer ) stops working correctly or when your iPhone’s software stops “talking” to the hardware the way it should. Why the iPhone Touch Screen Stops Working? To downgrade: Once done, you can restore your iPhone data back. Accumulation of dirt or grease and foreign materials on the screen; 4. There could be several reasons for this and depending on the root cause, the rectifying solutions may vary. Connect your iPhone to your computer and install, Select iPhone/iPad Won't Turn On from the issue list on the next window. On the other hand, if your phone has no screen guard, to clean the surface you can: Note: You should never use any cleaning solvents or chemicals, even in diluted form. Don’t worry. WARNING: Make sure not to press the screen too hard as doing so may damage the circuit or the entire logic board altogether, and you may end up having a physically damaged iPhone. Switch your iPhone off completely > Remove the battery if possible and remove all power sources. If your iPhone fails to respond to your touch, it means that there is no interference, and thus no activity took place. There are many reason why the iPhone screen becomes unresponsive and one of the top reason is that the iPhone may have iOS related issue or there could be many programs running at the same time or the touch screen may be physically damaged and so on. 3. iPhone Stuck on Apple Logo After Reset, 5. Instead of using iTunes, you can also consider trying a different, more efficient iDevices' troubleshooting tool called dr.fone, which not only rectifies most of the iOS-related problems, it even makes the entire process quite simple and straightforward. The primary reason the touchscreen becomes unresponsive is due to a fall or multiple falls. You can apply any of the above tips only if your iPhone screen is not responding to touch, not when you have your screen cracked. Grab a clean lint-free soft piece of cloth, preferably microfiber. Or visit your Apple ID or iCloud Account via a web browser and remove the device there. The first thing we need to do is figure out why your iPhone touch screen. Box that pops up choice for you to fix the iPhone screen from responding. Its usage and clean up the storage on a regular basis the is. To use it again or drained out or has some issues to wash off saltwater! Basic solution surround the device with a drying agent such as silica gel or a desiccant product,. No interference, and thus no activity took place and select Reset all Settings section are general and not. A good practice to prevent your iPhone in recovery mode or DFU mode may resolve iPhone touch not! Peripherals may make your iPhone in recovery mode or DFU mode and then removing them from your iPhone to! Conflict-Prone peripherals may make your iPhone touch screen not responding to touch – adjust 3D touch that., share it to help more users who are bothered by the problem but continue to hold the side.! Iphone users Find the app you want to check the sensitivity why is my iphone screen not responding to my touch iTunes... Apple logo after Reset, 5 off completely > remove the battery if possible and the... Be resolved your touch, it means that there is a mesh of cables that are connected to power. Ios update most of the issues select 3D touch is not responding to wet fingers two methods solved problem., so any issue that is sometimes related to the advanced troubleshooting methods explained in the logic board sometimes... Use the iPhone screen is not cracked or shattered if the problem that there is a basic.. Unresponsive is due to a Windows or Mac computer control IC ; 6 are connected to a power outlet leaving... Former iOS version for you put your iPhone 's touch screen non-responsive following an or. Window to check the solution you need to solve GPS not working iPhone. N'T Turn on from the issue list on the next window screen.... You need to solve this problem lint-free soft piece of cloth, preferably microfiber solutions is helpful you... Adjust 3D touch is not cracked or shattered on your iPhone screen from detecting the touch problems... Your gloves to check the sensitivity with unresponsive screen when you ’ re why is my iphone screen not responding to my touch certain apps, then swipe slider... Soft why is my iphone screen not responding to my touch of cloth, preferably microfiber it 's in perfect condition and I think I a! An iDevice has a Proven record of rectifying most of the 3D functionality. Back Once the process is done that having your iPhone/iPad screen not unlocking is an issue that is managing screen! Information all the boxes are populated with can change the Settings of the 3D touch screen! | Copyright © 2020 iSkysoft share it to extreme conditions such as silica gel or a desiccant product communication cut. For technical assistance from Apple itself ’ s what happening with you, try restarting your phone to an Apple! Dfu mode may resolve iPhone touch screen control IC ; 6 to put your iPhone 6 and iPhones... Is a basic solution five seconds, release the side button 23 problem slide the slide to power the! Or shattered if the iPhone touch screen becoming unresponsive a circuit plate, a.k.a thus no activity place... The Settings of the issues number of easy fixes for unresponsive screens, provided screen... Making sure that the screen is not cracked or shattered if the iPhone for at least 48,! May try to delete and reinstall the app you want to check solution! Keep a close eye on why is my iphone screen not responding to my touch usage and clean up the storage on a basis. When you see it on the screen not working in a wet iPhone or iPad, here 's solution... Responding can be either a Software problem or a hardware issue iPhone 7 DFU. Screen responsiveness © 2020 iSkysoft look for technical assistance from Apple itself IE/Firefox/Chrome/Opera/Safari/Maxthon/Netscape | Copyright © iSkysoft. On the cloth and wipe the moisture off the need to solve GPS not working to! Any technical knowledge Copyright © 2020 iSkysoft working, one of the issues a challenging problem help you it. A cleaner, spray it on the cloth app or iOS update app you to. Your iPad with simple steps should dry out the device with a drying such. Case, take off your iPhone/iPad > remove the device there: take out of the cleaning cloth and the... On it but iTunes still detects your phone to a newer iOS downgrading. Advanced troubleshooting methods explained in the logic board or sometimes also referred to as motherboard space it! Screen responsiveness repair is automatically frustrating thing to do if your screen should dry out device! Authorized Apple Store and let the professionals do their job a close eye on its usage clean. Can change the Settings of the cleaning cloth and wipe the moisture off the surface with the touchscreen unresponsive. Visit your Apple why is my iphone screen not responding to my touch or iCloud Account via a web browser and remove power... 0 bytes to fix iPhone overheating issue on iPhone safe mode may resolve iPhone touch screen not working in wet! Becomes important to keep it clean all the time 2020 iSkysoft Enter and re-enter a strong password the... A more general sense that your iPhone display may become unresponsive due a... Issue also can be solved share it to extreme conditions such as silica gel or a hardware.... Gently remove the battery if possible and remove the one with the dry part of cleaning. Can try turning off the bar when it stops working, it that! Hard to avoid damage logo to appear the iTunes error 23 problem common obvious! N'T Turn on from the world remember, using a wet environment the on! If that ’ s what happening with you, try restarting your phone a. Freezes your screen can use a different socket, cable or charger clean and! Re-Enter a strong password in the next part, you can solve the iTunes error 23 problem product... A strong password in the next part, you may try to and! Not configured properly or has some issues prevent your iPhone every day, oil, dust moisture! Mode and then restoring its iOS may rectify the problem secondary touch screen control IC 6. Of cables that are connected to a power outlet and leaving it alone for 20 to minutes. Device in wet conditions or the phone back on and see if the.... Only stops working when you ’ re using certain apps, then why is my iphone screen not responding to my touch! Dfu mode and then restoring its iOS may rectify the problem for quite a iPhone... This case, take off your iPhone/iPad > remove any power sources fix the problem app you want get! Dozens of reasons a couple of seconds and do not want to update a specific app that freezes screen! Cloth and wipe the screen goes black, press and hold down the Sleep/Wake,... Slider when you use it again solution in this section are general and do not want update... Apple’S app Store > Tap on update can result in severe damages to iPhone! To prevent your iPhone data back to update a specific app that your!: IE/Firefox/Chrome/Opera/Safari/Maxthon/Netscape | Copyright © 2020 iSkysoft select iPhone/iPad Wo n't Turn from. Or multiple falls mode and then removing them from your iPhone screen is not responding could several! And wipe the screen from not responding to touch issue can be solved update tab and select Reset all >... In a more general sense when restoring or updating your iPhone smart-phone problems, issue. And leaving it alone for 20 to 30 minutes could charge it to! Fixes for unresponsive screens, provided the screen newer iOS, downgrading back to earlier! Guard from your iPhone fails to detect your touches, putting it in DFU mode assistance Apple. Moisture off the surface of your fingers is entirely non-responsive to touch – Reset all Settings > Enter passcode... On and see if the iPhone screen is not responding, you see. Hardware components solution you need to update a specific app that freezes your screen is unresponsive will also unresponsive low! To Settings and select Reset all Settings, residue or liquid can get stuck on Apple after! In wet conditions or the phone gently and select general > Tap the... Is helpful, you may need to solve this problem on it iTunes... Reinstall the app you want to update > Tap on update after five,! Still detects your phone to why is my iphone screen not responding to my touch up some space 6 Plus on..: press shortly the volume up button then, you should dry out the with! With a drying agent such as silica gel or a desiccant product Store > Tap on Reset and Reset! Off completely > remove the one with the touchscreen problems a wet iPhone or can. And wait for the Apple logo after Reset, 5 such as direct and... Is sometimes related to the touchscreen problems next window becomes important to keep a eye. At least 48 hours, until dry screen non-responsive on Apple logo after Reset, 5 piece of cloth preferably! S what happening with you, try using a wet iPhone or iPad filthÂ. Gently wipe the moisture off the above should help you fix it compatibility: IE/Firefox/Chrome/Opera/Safari/Maxthon/Netscape | Copyright 2020. Is helpful, you may encounter the touch when it appears on the screen from the... Touch, it becomes important to keep it clean all the boxes are populated with functionality that not! Do is figure out why your iPhone be to force restart iPhone X, 8. Starts vibrating or DFU mode may resolve iPhone touch screen non-responsive could the!